Privacy Policy
Last updated: January 2025
Introduction
D&L Garage Doors ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://go.dlgaragedoors.com.
Information We Collect
Information You Provide
When you fill out our contact or quote request forms, we collect:
- Name
- Phone number
- Email address (if provided)
- Service type or issue description
- Any additional details you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or search terms
- Click activity and interactions
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and inquiries
- Schedule appointments and provide quotes
- Improve our website and services
- Analyze website traffic and usage patterns
- Measure the effectiveness of our advertising
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect information about you:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information about page views, time on site, and user interactions. This data helps us improve our website. Google's privacy policy is available at policies.google.com/privacy.
Google Ads
We use Google Ads to deliver targeted advertising. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising at adssettings.google.com.
CallRail
We use CallRail to track phone calls and measure the effectiveness of our advertising. When you call us, CallRail may record the call and collect information such as the phone number you called from, call duration, and the source of your visit to our website. CallRail's privacy policy is available at callrail.com/privacy.
Vercel Analytics
We use Vercel Analytics to measure website performance and page load times. Vercel Analytics is privacy-focused and does not use cookies or track individual users.
Cookies and Tracking
Our website uses cookies and similar technologies. Cookies are small text files stored on your device that help us provide and improve our services.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly (e.g., remembering your location preference)
- Analytics cookies: Help us understand how visitors use our website
- Marketing cookies: Used to deliver relevant advertisements and track ad performance
Your Choices
When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies or only essential cookies. You can also control cookies through your browser settings, though this may affect some website functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 3 years.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@dlgaragedoors.com
- Phone: (888) 641-5060
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
